Terms of Service

These Terms of Service ("Terms") govern your access to and use of Syncly for Gohighlevel, including related landing pages, APIs, integrations, and support channels provided with the plugin (collectively, the "Service"). By installing, activating, purchasing, or using the Service, you agree to be bound by these Terms.

1. Scope and Definitions

"You" means the individual or legal entity that owns or operates the WordPress site using the Service. "We", "us", and "our" refer to the operators and maintainers of Syncly for Gohighlevel. "Third-Party Platforms" include WordPress, WooCommerce, GoHighLevel, BuddyBoss, LearnDash, Elementor, and any provider the Service interacts with.

2. Service Description

The Service is designed to connect WordPress and GoHighLevel with features that may include OAuth authentication, contact synchronization, event/webhook processing, field mapping, custom object sync, checkout/account overrides, and related automations. Feature availability may vary by plan and environment.

3. Eligibility and Authority

You represent that you are legally capable of entering into these Terms and, if acting for an organization, that you have authority to bind that organization.

4. Accounts, Credentials, and Site Security

You are solely responsible for:

• WordPress administrator access and user permission management.
• Securing hosting, database, server, API keys, OAuth credentials, and webhook secrets.
• Maintaining backups, disaster recovery, and incident response for your environment.
• Keeping plugin, theme, and dependency versions updated and compatible.

You must promptly rotate credentials if you suspect compromise.

5. Third-Party Dependencies

The Service depends on Third-Party Platforms and their APIs, policy rules, quotas, and uptime. We do not control those systems and are not responsible for outages, API deprecations, throttling, account sanctions, or changes imposed by those providers.

6. Acceptable Use

You agree not to:

• Use the Service for unlawful, abusive, deceptive, or fraudulent activity.
• Bypass licensing, restrictions, usage controls, or technical safeguards.
• Attempt unauthorized access to systems, data, or accounts.
• Interfere with service integrity, availability, or normal API operations.
• Reverse engineer proprietary parts except where applicable law expressly permits.

7. Data Processing and Compliance Responsibilities

You control what data is collected, transmitted, and stored through your use of the Service. You are responsible for providing required notices, obtaining lawful permissions/consent, and complying with privacy and marketing laws applicable to your users and customers.

8. Subscription, Billing, and Renewals

Paid plans, if offered, are billed per the pricing terms shown at checkout. Unless stated otherwise, subscriptions may renew automatically. Fees are generally non-refundable except where required by law or explicitly stated in a written refund policy.

9. License and Ownership

Subject to compliance with these Terms, you are granted a limited, revocable, non-exclusive, non-transferable license to use the Service for your internal business/site operations. All intellectual property rights in the Service remain with their respective owners.

10. Updates, Changes, and Feature Evolution

We may modify, improve, deprecate, or remove features from time to time, including updates required for security, legal compliance, or third-party API compatibility. You are responsible for testing updates in your own staging/production workflow.

11. Support and Service Levels

Support availability, channels, and response times depend on your plan and operational capacity. No guaranteed uptime, response-time SLA, or issue-resolution timeframe is provided unless separately stated in a written agreement.

12. Warranties Disclaimer

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted operation.

13. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, goodwill loss, business interruption, or procurement of substitute services. In jurisdictions that allow liability caps, our aggregate liability will not exceed the amount you paid us for the Service in the 12 months preceding the event giving rise to the claim.

14. Indemnification

You agree to indemnify and hold us harmless from claims, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of your misuse of the Service, violation of law, infringement of third-party rights, or breach of these Terms.

15. Suspension and Termination

We may suspend or terminate access where necessary to protect security, enforce these Terms, comply with law, or prevent abuse. You may discontinue use at any time. Upon termination, your right to use the Service ends immediately, but sections intended to survive will remain in effect.

16. Governing Law and Disputes

These Terms are governed by applicable law based on the operating entity and jurisdiction disclosed in your commercial relationship. Where enforceable, disputes should first be attempted to be resolved informally via written notice and good-faith negotiation.

17. Changes to These Terms

We may revise these Terms periodically. Updated terms become effective when posted on this page with a revised effective date. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

18. Contact

Questions about these Terms can be submitted through the contact page.

Legal Notice: This page is provided for operational transparency and does not constitute legal advice. You should consult qualified counsel for requirements specific to your jurisdiction, industry, and data practices.