Sync Engine & Troubleshooting
10 articles
- 1 How the Sync Queue Works Overview Every sync operation goes through a queue. Nothing syncs synchronously during a page request. Events are queued, then processed in background batches. Read article
- 2 Sync Logs and Reading Them Accessing sync logs Go to Syncly > Sync Logs. [SCREENSHOT NEEDED: Sync logs table showing rows with status, type, direction, and timestamp columns] What… Read article
- 3 Enhanced Sync Logs (Pro) Overview With Pro active, each sync log entry has a View Details button. Clicking it opens a modal showing the full formatted JSON payload for that sync event. Read article
- 4 Rate Limits and API Quotas GHL API rate limits What happens when limits are hit The queue processor pauses the current batch and schedules a retry. Read article
- 5 Auto-Login Links What auto-login links do Auto-login links let you send a WordPress user directly into your site without asking them to enter their WordPress password. Read article
- 6 Email Notifications Setup Overview The plugin sends automated email notifications to the admin email when certain events occur. Six notification types are available. Read article
- 7 Advanced Settings (Cache, Batch Size, Retention) Overview Access from Syncly > Settings > Advanced. Cache duration Controls how long GHL contact data is cached in WordPress transients. Read article
- 8 Common Issues and Solutions Users are not syncing to GHL Check connection status on the Dashboard. Must be green. Check WordPress Cron is running. Read article
- 9 Frequently Asked Questions Does the plugin work with HighLevel (white-label)? Yes. The plugin connects via the GoHighLevel API regardless of branding. Read article
- 10 Uninstalling the Plugin Before uninstalling Uninstalling removes all plugin settings from the WordPress database. It does not delete anything from your GoHighLevel account. Read article