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Getting Started

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Content Restrictions

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Forms & Shortcodes

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Gohighlevel WooCommerce Integration

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LearnDash Integration

LearnDash Integration Overview (Pro) Course Enrollment and Completion Tags (Pro) Tag-Based Auto-Enrollment (Pro) Quiz Score-Based Threshold Tagging (Pro) Lesson and Topic Completion Tags (Pro) Syncing Course Progress to GHL (Pro) LearnDash Group Sync (Pro) LearnDash Extended Field Mapping (Pro)

BuddyBoss Integration

BuddyBoss Group Sync to GHL Custom Objects BuddyBoss Group Admin Metabox Bulk Group Sync BuddyBoss XProfile Field Mapping (Pro) Family BuddyBoss Groups (Pro)

Pro Features

Gravity Forms — Conditional Sync & Automation Custom Objects: Overview (Pro) Mapping Post Types to GHL Custom Objects (Pro) Custom Object Contact Associations (Pro) Family Relationships: Overview (Pro) Managing Family Members and Invitations (Pro) Family Tag Inheritance (Pro) Conditional Navigation Menus (Pro) [syncly_family_manager] Shortcode (Pro) Analytics Dashboard (Pro) Public REST API Endpoints (Pro)

Sync Engine & Troubleshooting

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Forms & Shortcodes

Gravity Forms — Conditional Sync & Automation

3 min read Updated Aug 29, 2026

Syncly Gravity Forms Integration gives you direct sync to GoHighLevel with more control over what gets synced, when it gets synced, and what happens after the contact is created or updated.

Syncly Pro adds conditional syncing, GoHighLevel tags, contact timeline notes, delayed delivery, spam protection, submission replay, and workflow enrollment on top of the standard Gravity Forms integration.

Syncly Gravity Forms Panel

Before you start

You need:

  • Gravity Forms installed and active
  • Syncly installed and connected to GoHighLevel
  • (optionally) Syncly Pro activated

Go to:

Gravity Forms → Forms → Settings → Syncly

Enable Send form submissions to GoHighLevel.

Map at least one form field to the GoHighLevel Email field. Syncly uses the email address to create or identify the contact.


Conditional Syncing

Conditional syncing lets you decide which submissions are allowed into the GoHighLevel sync queue.

Enable Conditional Syncing, then add one or more rules. Each rule consists of Form field → Condition → Answer.

Conditions

Syncly provides standard text comparisons including is, is not, contains, does not contain, starts with, ends with, is empty, and is not empty. Numeric fields also support greater than, greater than or equal to, less than, less than or equal to, between, and not between.

For fields with predefined choices, Syncly uses the actual answers configured in your Gravity Form.

Multiple rules

Rules use AND logic. Every configured rule must match before Syncly synchronizes the submission.


Control What Happens After Submission

Conditional syncing controls whether a submission enters the sync process. Once it does, Syncly Pro gives you several additional actions.

Apply GoHighLevel Tags

Automatically apply selected GoHighLevel tags after the contact is created or updated. Select one or multiple tags under Contact Tags.

Enroll the Contact in a GoHighLevel Workflow

Syncly Pro can automatically enroll the submitted contact in a selected GoHighLevel workflow after the Gravity Forms submission is synchronized.

In the Gravity Forms Syncly settings, enable the workflow enrollment option and select the published GoHighLevel workflow you want to use. When a qualifying submission is processed, Syncly resolves the matching GoHighLevel contact and queues enrollment into the selected workflow.

This is useful when a form submission should start a specific CRM automation, such as a lead nurture sequence, application follow-up, onboarding process, or sales workflow.

Conditional syncing can be used together with workflow enrollment. If the submission does not satisfy the configured conditions, it is skipped and the workflow is not enrolled.


Add a Contact Timeline Note

Syncly can take the value from a selected Gravity Forms field and add it as a note to the matching GoHighLevel contact.

Enable Add a note after contact sync, then select the field containing the content you want to save.


Control Delivery

Syncly Pro lets you control when queued submissions are sent. Available delays are immediately, 5 minutes, 15 minutes, 30 minutes, and 1 hour.

Custom Contact Source

Set the GoHighLevel contact source generated by the form. You can use Gravity Forms: {form_title}, where {form_title} is automatically replaced with the actual Gravity Forms form name.


Automatically Skip Spam

Enable Do not sync entries marked as spam to keep known spam submissions out of your CRM.


Existing Contacts

Syncly can update an existing GoHighLevel contact when the submitted email address already exists. You can also disable this behavior if you want duplicate submissions to be skipped instead.


Submission Sync History

Syncly Pro gives you visibility into recent Gravity Forms synchronization activity directly inside the form settings. You can resend failed submissions without requiring the visitor to submit the form again.


Putting It Together

You can combine these features into a complete submission workflow:

Visitor submits Gravity Form
            ↓
Conditional rules checked before syncing
            ↓
All rules match?
       ↙           ↘
     No             Yes
     ↓               ↓
   Skip          Queue submission
                     ↓
              Optional delay
                     ↓
             Create / update
                GHL contact
                     ↓
             Apply selected tags
                     ↓
             Add timeline note
                     ↓
             Enroll in workflow
                     ↓
                 Completed

Use conditions to control who gets synced, tags to control what happens next, notes to preserve submission context, workflow enrollment to start CRM automation, and the queue/history to control and recover delivery.

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